Alana Wood Riedel
Leader with 15+ years of experience in leading people, products and process
Experience
Led multi-disciplinary design teams across ELT Healthcare Data Platform experiences and clinical front-end applications. Stepped up at a critical time (during great walk-out trend), leading and transitioning the UX team across product lines, geographies and team management. Did this whilst providing a safe and supportive environment for designers, advancing their careers, wellbeing and re-energising the 350+ organization (during a UX Director 9 month backfill gap).
Proved Data Platform’s core technology with first US Health System Partner: clarified strategy across cross-functional leaders. Products were complex and substantial (~100 eng) spanning several major systems and products for mapping, transforming, and validating realtime healthcare data into unified healthcare records. Products developed and launched included the Data Mapper, Realtime Managed Pipelines, and a Command Center.
DeepMind
Established DeepMind’s human-centered design (HCD) practice and a 12 people health UX/R function. Represented the team at board meetings.
Provided the design leadership needed to safely launch the Streams service into live clinical use with two London NHS partners, landing Alphabet’s first class 1 medical device. Took on team management, up-levelling designers, whilst growing the team’s AI design capability.
Set up human factors infrastructure, satisfying International Standards, converging best of breed product design practice, whilst surpassing the needs and expectations of users, regulators and key opinion leaders. Gained public commendation for HCD culture.
ustwo
Led digital transformation teams across all stages of the product life-cycle across industries. Stood up first healthcare product proof-point.
Clients: Barclays Pingit, Amex, John Lewis and joint ventures like DICE (music service), Lantum (locum fulfilments) and Moodnotes (wellbeing).
Orange FT Innovation Lab
Led Augmented Reality ethnographic project, to inform business strategy.
Launched homescreen experiences across manufacturers’ devices.
Samsung
Speculative design for the future of the camera (10 year forecast).
OSIM International
Conceptual design for the future of massage chairs.
More Info
Skills
- Design Strategy
- Design Operations
- UX Leadership
- People Management
- Hiring/Growing
- Speculative Design
Community Efforts
- Mentor, Health Startup (Google for Startups, EMEA, 2021)
- Mentor, Health Unicorn (Google for Startups, Indonesia, 2019)
- Facilitator, Evolve (Design Thinking, London, 2019)
- Speaker, Safety by Design (Clinical Human Factors Group, London, 2019)
- Speaker, Healthcare Design (Google Campus, London, 2019)
- Speaker, Inclusive Design (DTX, Minneapolis, 2018)
- Speaker, Moodnotes (Design for Emotions, Copenhagen, 2016)
- Speaker, Designing Moodnotes (Rework, London, 2015)
- Facilitator, Vision Workshop (IxD, Munich, 2014)
- Facilitator, Translating UXR (Zebra, London, 2013)
- Facilitator, Concepting (Nanyang Polytechnic, Singapore, 2007)
Education
- Harvard Medical (Online), HMX Fundamentals Short Course (Aug 2020–Sep 2020, Short course in health foundations including biochemistry, genetics, immunology, pharmacology, and physiology)
- Central Saint Martins (London), Short Courses (Aug 2020–Sep 2020, short courses in Illustration and Experiential Design)
- Bournemouth University (Bournemouth), Product Design BA (Aug 2002–Jul 2006, engineering, design for manufacture, psychology and workshop skills)